Processing an insurance policy or claim is not always a straightforward process. There is – paperwork to collect – endless forms to be validated – old databases that require manual data field entry… Source: Shutterstock Aside from processing policies and…

What is Robotic Process Automation? Robotic Process Automation (RPA), an emerging technology practice, is gaining traction amongst businesses. RPA automates rules-based, mundane, repetitive business processes and workflows, thereby allowing employees to focus on higher-value tasks. In doing so, business operations…