Background
One of
the Leading Law Firms in Singapore wanted an intranet
system
with an objective of having paperless office. They also
needed automation of all case types and Admin section.
They serve for the leading Banks in Singapore, so they
have to prove their efficiency in the competitive stage.
They deal with the banks and banks’ customers (debtors).
The details of the debtors including their accounting
information should be maintained in an efficient way to
serve the needs of the banks.
The
Challenge
Lawyers
mainly deal with the documentations. Some of the
document formats are fixed whereas others are dynamic.
Both sets of document formats are handled.
Against each client, invoicing and expenses details are
maintained. Section wise, Periodical, Team wise analysis
of statistics are available. The managers, the director
and the chief executives are able to monitor or track
all activities about which the details are keyed in by
the responsible persons from each section of the firm.
Details related to the Collections and out-standings are
maintained Invoice are generated. Since they serve
different banks, the procedure in each process cycle
differs from bank to bank.
The
system should handle many complex computations involved
in Billing, Receipts and the Bank Payments. Overall the
system should be flexible and user friendly to
incorporate changes in the business process in the
future.
The
Solution
The
solution provides the needs of court document
automation, Standard Letters automation, Letter
Dispatch, Billing, Alerts, Advanced Searches and
statistical analysis.
The
following section addressing more details /
clarifications about the individual business function
needs:
Court
Department
·
System
captures the information that is specific to the debtors
or the clients and generates the document as per the
requirement.
·
The
document templates are formed
initially.
·
The
document creation module serves for the preparation of
letters.
·
The
created documents are maintained in the server database
and they are available for intended users to review, to
give suggestions, to modify at any
stage.
·
The
statistics on the documentation stages are available for
the chief level executives.
·
Monitoring
of the entire documentation process are
available.
·
Court
Documents and letters
·
Court
related documents are prepared for two types of business
cases namely Divorce and Credit
collection
·
There
are 3 to 4 stages of document creation for each file and
they are tracked.
·
The
document creation system has fixed formats with the
provision to include or exclude the
clauses.
·
Report
criteria configuration are generic
·
Letters
are sent only through dispatch
section
·
In
the case of Court document, the creator of the document
is responsible for signature and dispatch of
it.
·
Case
categories can be Divorce or General Suits.
·
Divorce
o
Petitioner
files the suit and it will be sent to the respondent
o
A
standard set of documents are generated and sent to the
court
o
After
n number of days, the court hearing takes place
o
The
ancillary documents are generated and sent to the
court
o
Judgment
– the end of the process
o
Advance
is collected at the time of filing
o
Installments
in bill amount collection is allowed
o
Bill
amendment may take place at any stage
·
General
Suits
o
Plaintiffs
file the suits for defendants
·
Reports
o
For
all live cases, reports by stage is
required
·
Other
o
EFS
is being used to file the court documents
Billing
·
For
different stages of activities/items, the amount for
each service is entered at the initial
stages.
·
Based
on the select services, the bill item are generated
against each file no / case no.
·
The
pending payments notification are
available.
·
Bill
collection information are
maintained
·
Interest
calculation on the pending payments is
made.
·
Statistical
reports on the pending payments, Bill collections are
available.
·
Facility
to consolidate all the bill items against a case number
on a periodical basis (user control)
·
Printing
of bill facility (as a bulk, selective bills – from
& to)
